Samaya Jewellery
Last Updated: June 8, 2026
At Samaya Jewellery (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, create an account, purchase our products, or otherwise interact with our services.
1. Information We Collect
Personal Information
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login credentials
- Information voluntarily provided through forms, inquiries, or customer support requests
Order and Transaction Information
When you place an order, we may collect:
- Product purchase details
- Order history
- Transaction information
- Payment confirmation details
Technical Information
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referral sources
- Cookie and tracking data
2. How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling orders
- Delivering products and services
- Managing customer accounts
- Providing customer support
- Sending order confirmations and shipping updates
- Improving website functionality and user experience
- Detecting and preventing fraud or unauthorized activity
- Complying with legal obligations
- Conducting analytics and performance monitoring
- Sending promotional communications and marketing offers where permitted by law
3. Payment Processing
Payments made on our website are securely processed through trusted third-party payment providers, including Razorpay.
Samaya Jewellery does not store complete credit card, debit card, or banking information on its servers. Payment information is handled in accordance with the security and privacy practices of the payment processor.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:
- Remember user preferences
- Improve website performance
- Analyze visitor behavior
- Measure marketing effectiveness
- Provide personalized experiences
We may use services such as:
- Google Analytics
- Meta Pixel
- Other analytics and advertising tools
You may manage or disable cookies through your browser settings; however, some features of the website may not function properly.
5. Marketing Communications
With your consent, we may send:
- Promotional emails
- Newsletters
- Product updates
- Exclusive offers
- WhatsApp notifications
- Marketing messages
You may unsubscribe or opt out of marketing communications at any time by following the instructions included in the communication or by contacting us directly.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Payment service providers
- Shipping and logistics partners
- Technology and hosting providers
- Marketing and analytics providers
- Professional advisors
- Government authorities or regulatory bodies when required by law
Such third parties are permitted to use your information only as necessary to provide services on our behalf or as required by applicable laws.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
8. Account Responsibilities
If you create an account with Samaya Jewellery, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and provide services
- Maintain business records
- Resolve disputes
- Enforce agreements
- Comply with legal, tax, and regulatory obligations
10. International Operations
Samaya Jewellery currently serves customers primarily within India. As our business expands internationally, personal information may be processed, stored, or transferred in accordance with applicable laws and regulations.
By using our services, you acknowledge that information may be transferred to jurisdictions where privacy laws may differ from those in your location.
11. Your Rights
Subject to applicable laws, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for marketing communications
- Request information regarding the processing of your personal data
Requests may be submitted using the contact information provided below.
12. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of such third parties.
Users are encouraged to review the privacy policies of any external websites they visit.
13. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time without prior notice.
Any changes will become effective immediately upon publication on this website. Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.
14. Contact Information
For questions regarding this Privacy Policy or the handling of personal information, please contact:
Samaya Jewellery
New Delhi, India
Email: business@samayajewellery.com
