Terms & Conditions
Samaya Jewellery
Last Updated: June 8, 2026
Welcome to Samaya Jewellery. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing this website, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, Refund Policy, and any other policies published on the website.
If you do not agree with any part of these terms, please do not use our website.
2. Eligibility
To place an order through our website, you must:
- Be at least 18 years of age or use the website under the supervision of a parent or legal guardian.
- Provide accurate and complete information during registration or checkout.
- Have the legal capacity to enter into binding agreements.
3. Products and Pricing
We strive to ensure that all product descriptions, specifications, images, and prices are accurate.
However, we do not guarantee that:
- Product descriptions are error-free.
- Colors displayed on screens exactly match the physical product.
- Product availability will always remain current.
We reserve the right to:
- Correct pricing errors.
- Modify product information.
- Discontinue products without notice.
- Refuse or cancel orders resulting from pricing or listing errors.
4. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
- Reject or cancel any order at our discretion.
- Limit quantities purchased per customer.
- Cancel orders suspected of fraud, abuse, or unauthorized activity.
Order confirmation does not guarantee acceptance. An order is considered accepted only after dispatch.
5. Payments
Payments may be processed through authorized payment providers including Razorpay and other supported payment methods.
By making a purchase, you represent and warrant that:
- You are authorized to use the selected payment method.
- The payment information provided is accurate and complete.
We reserve the right to refuse transactions suspected of fraud or unauthorized activity.
6. Cash on Delivery (COD)
Cash on Delivery may be available for eligible orders and locations.
Samaya Jewellery reserves the right to:
- Restrict COD availability.
- Require prepaid payment for certain orders.
- Cancel COD orders that cannot be verified.
Repeated refusal of COD orders may result in restrictions on future purchases.
7. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery timelines are estimates and may vary due to factors beyond our control.
Samaya Jewellery shall not be liable for delays caused by courier partners, natural disasters, government restrictions, strikes, or other force majeure events.
8. Returns, Refunds, and Replacements
Returns, refunds, and replacements are governed by our Refund & Return Policy.
Customers are responsible for reviewing the policy before placing an order.
9. User Accounts
If you create an account on our website:
- You are responsible for maintaining account confidentiality.
- You are responsible for all activity under your account.
- You must immediately notify us of any unauthorized access or security breach.
We reserve the right to suspend or terminate accounts at our discretion.
10. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Branding
- Product images
- Product descriptions
- Graphics
- Website design
- Text and content
is the property of Samaya Jewellery and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
11. Prohibited Activities
Users must not:
- Violate applicable laws or regulations.
- Attempt unauthorized access to website systems.
- Interfere with website security.
- Use the website for fraudulent activities.
- Upload malicious code, viruses, or harmful software.
- Misrepresent identity or information.
12. Limitation of Liability
To the maximum extent permitted by law, Samaya Jewellery shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of data
- Business interruption
arising from the use of our website, products, or services.
Our maximum liability shall not exceed the amount paid for the relevant order.
13. Product Care and Usage
Customers are responsible for:
- Following proper care instructions.
- Storing products appropriately.
- Using products as intended.
Normal wear and tear, accidental damage, misuse, improper storage, or neglect are not covered under our return or replacement policies.
14. Third-Party Services
Our website may integrate with or link to third-party services, including payment providers, logistics companies, and analytics platforms.
We are not responsible for the practices, content, or services of third parties.
15. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.
16. Changes to Terms
Samaya Jewellery reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be posted on the website with a revised effective date.
Continued use of the website after changes constitutes acceptance of the revised terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these terms, website use, or purchases shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
18. Contact Information
For questions regarding these Terms & Conditions, please contact:
Samaya Jewellery
New Delhi, India
Email: business@samayajewellery.com
